Starter
Small office, one site
৳1,50,000
one-time
- Up to 50 computers
- 3 supporters at once
- Installed on your server
- 12 months updates and support
Service online | 100% free agent
Remote support,
Remote support,
in under a minute.
Install the RemoteDesk agent, read your ID and code to our support team, and press Accept. They see your screen, fix the problem, chat with you and send files, all end-to-end encrypted.
Free. No sign-up. Comes set up for https://remotedesk.live.
0computers online
0sessions today
28people helped
Features
Everything you need to help someone remotely
One small app, both sides: get help on your computer, or help someone else on theirs.
Connect with ID and code
Every computer gets a permanent 9-digit ID and a one-time code. No accounts, no passwords to share.
You approve every time
Nothing connects until you press Accept. Allow full control, or let them only watch your screen.
End-to-end encrypted
Screen, keyboard, chat and files are encrypted on your computer. Even the server cannot see them.
Chat during the session NEW
Talk to the support team in the session window, without switching to the phone.
File transfer NEW
Browse folders on both computers and copy files either way, with progress and cancel.
Several supporters at once NEW
Two experts can join the same computer together. You see who is connected and can remove anyone.
Multiple monitors NEW
Supporters switch between your screens, or see all of them at once.
Clipboard sync
Copy text on one computer and paste it on the other. Handy for links, codes and settings.
Full session history
Who connected to which computer, when and for how long. The screen itself is never recorded.
How it works
Get help in 3 simple steps
The whole thing takes less time than explaining the problem on the phone.
Download and open
Install RemoteDesk once. It shows your ID and a one-time code, and connects to this server by itself.
Share your ID and code
Read both to the person helping you. The code works only once and changes after every session.
Accept and relax
Press Accept. A bar at the top of your screen shows the session; press Disconnect any time.
Security
Your computer stays yours
- Consent on every connectionNo silent access. You see who is asking and decide.
- Codes that expireNew code after each session and at least every 10 min; locked after 5 wrong guesses.
- X25519 + AES-256-GCMKeys exist only on the two computers. The relay moves ciphertext it cannot read.
- File access only with full controlView-only supporters cannot open your files, and every copy is shown in the chat.
Your security code38 CA 40
Supporter's security code38 CA 40
Codes match: the connection is private
Both windows show the same short code. If they match when you compare them, nobody is listening in between.
Live activity
What's happening on this server
Updated every 15 seconds.
Computers online
0
of 17 installed
Sessions now
0
in progress
Today
0
requests
This month
20
requests
Typical session
-
last 7 days
Accepted
0%
last 7 days
Requests, last 14 days
By outcome
Busiest hours
Last 30 days
Only totals are shown here. No names, computers or addresses.
Download
Install RemoteDesk
Free for everyone in the organisation. Takes about two minutes, once per computer.
Windows 10 and 11
- Download and run RemoteDesk-Setup.exe.
- If Windows says "Windows protected your PC", click More info, then Run anyway.
- Open RemoteDesk from the desktop or Start menu.
macOS and Linux
- Install Java 17 (free "Temurin 17" from adoptium.net).
- Download rd-agent.jar and double-click it,
or runjava -jar rd-agent.jar. - On a Mac, allow Java under Privacy and Security for Screen Recording and Accessibility.
Server https://remotedesk.live
Version 0.3.0
Network: HTTPS and port 21117
Pricing
Own it once, or subscribe monthly
Prices in taka, no dollar renewals. Install RemoteDesk on your own server for a one-time price, or use our hosted service.
Business
Mid-size company
৳3,00,000
one-time
- Up to 200 computers
- 10 supporters at once
- Installed on your server
- 12 months updates and support
Enterprise
Multi-branch company, NBFI
৳5,50,000
one-time
- Up to 500 computers
- Unlimited supporters
- IP restriction module included
- 12 months updates and support
Corporate
Banks, large groups, government
৳8,00,000+
one-time
- Unlimited computers
- Unlimited supporters
- Custom branding and features
- Priority support
Lifetime packages include installation, admin training and 12 months of updates and support. After the first year, an optional maintenance contract costs 15–20 % of the licence per year.
Solo
15,000 per year
৳1,500
per month
- 1 supporter at once
- Up to 25 computers
- Hosted at remotedesk.live
Team
40,000 per year
৳4,000
per month
- 3 supporters at once
- Up to 100 computers
- Hosted at remotedesk.live
Business
1,00,000 per year
৳10,000
per month
- 10 supporters at once
- Up to 300 computers
- Hosted at remotedesk.live
Enterprise
Custom limits
৳20,000+
per month
- Custom supporters and computers
- Dedicated relay option
- Priority support
Yearly payment gets two months free. Pay by bank transfer, bKash or Nagad. Want your own server without a large upfront payment? Ask for the on-premise yearly licence.
All prices in Bangladeshi taka, excluding VAT and AIT.
Quotation
Get a quotation for your organization
Tell us about your organization and we will send a formal quotation within one working day.
Code Astro Dev
contact@codeastro.dev
+880 1911-975871
House 11/1, Avenue 1, Section 2, Block D, Mirpur-2, Dhaka
FAQ
Questions people ask
Can someone connect to my computer without my permission?
No. A connection needs your current one-time code and your click on Accept. Codes change after every session, expire by themselves and lock after repeated wrong guesses.
Does RemoteDesk run all the time?
Only while it is open. Closing the window keeps it in the system tray so you can still receive help; right-click the tray icon and choose Exit to stop it completely.
Can the support team see my files?
They see what is on your screen, like someone standing behind you. With full control they can also copy files, and every copy is announced in the chat. Choose view only if you prefer.
Can two people help me at the same time?
Yes. Each person needs your current code and your Accept. The bar at the top of your screen lists everyone, and you can disconnect each person separately.
What is stored about my sessions?
The time, the two computers, whether control was allowed, and the length. Screens, chats and files are never stored on the server.
The app says "Offline". What should I do?
Check that you can open this page. RemoteDesk retries every few seconds by itself. If it stays offline, contact the ICT team.
Need help right now?
Download RemoteDesk, open it and read your ID to the support team.